Help is a reply away.

The full help library is being written. Until it lands here, the fastest answer is the direct line: [email protected] — a person reads every message.

Already running HERO? Ask it directly — "why isn't X working?" is a valid question. It can read its own files and usually knows.

HERO + your Claude account. HERO thinks with Claude, under your own Claude subscription (from $20/mo, sold separately by Anthropic) — that's why your conversations stay yours and never touch our servers. Connecting it isn't homework: HERO's first launch walks you through it in minutes, and the same walkthrough reopens any time the connection drops. Three things with similar names, kept straight: your HERO key (from your purchase email — unlocks the app), your Ultraultima account (this site — your email + the key as password until you set your own), and your Claude account (Anthropic — what HERO thinks with).